Jordan McCowan

Central Virginia ยทยทยท Jordanmccowan11@gmail.com

I am an Azure Support Specialist with a strong interest in Cloud Security. This website serves as a repository for documenting my journey, showcasing completed projects, and outlining future endeavors. Here, you'll find refrences to work I've done, and my ongoing commitment to advancing in the field!

Experience

Cloud Support Technician

Atmosera
  • Monitoring and Analysis: Monitor alerts for 30+ clients' Azure Infrastructure using Azure Monitor, KQL, and Sentinel. Analyzed data to identify and mitigate security threats and maintain uptime of business-critical systems.
  • Troubleshooting and Support: Resolved complex client issues, adjusting Azure configurations and optimizing services such as Microsoft Sentinel, Defender for Cloud, Virtual Machines, App Services, SQL DBs, Entra ID, etc.
  • Patching and Vulnerability Management: Led client patching efforts using Automation Accounts and vulnerability management protocols, reducing security risks.
  • Security Support: Provided security support, conducted advanced troubleshooting and problem resolution, ensuring high security integrity and compliance.
  • Policy Development: Contributed to developing and refining security policies and procedures, improving operational efficiencies and ensuring compliance with varies standards.
  • Client Relationship Management: Built strong client relationships, upheld service level agreements, and effectively communicated security & operation issues found by monitoring their environment.
December 2022 - Present

IT Support Technician

UNFI
  • Hardware & Software Troubleshooting: Diagnosed and resolved hardware issues on desktops, laptops, and peripherals, ensuring employee uptime.
  • Technical Support: Assisted users with password resets, account unlocks, and system access issues within Active Directory.
  • System Deployment: Set up and deployed New Windows Systems from a Golden Image for new hires and Ensure the systems were configured to the Company Standards
    • July 2022 - December 2022

    Automotive Painter / Assistant

    Haley Buick GMC
  • Surface Preparation: Prepared vehicle surfaces for painting by sanding, priming, and masking to ensure a smooth, clean, and properly prepared surface.
  • Painting and Application: Applied paint & clear coats evenly using spray guns, ensuring a high-quality, flawless finish to maintain the paints integrity.
  • Equipment Maintenance: Maintained and cleaned painting equipment, spray booths, and work areas to ensure optimal performance and a safe working environment.
    • August 2017 - July 2022

    Education

    Brightpoint Community Colelge

    Career Studies Certificate (CSC) in Cybersecurity
    March 2021 - August 2022

    James River High School

    Career & Technial Center (Automotive Body Program)
    September 2013 - June 2017

    Certifications & Skills

    Certificates
    CompTIA Security+ Badge

    CompTIA Security+
    SC-100 Microsoft Certified: Cybersecurity Architect Expert Badge

    SC-100 Microsoft Certified: Cybersecurity Architect Expert
    AZ-500 Azure Security Engineer Associate Badge

    AZ-500 Azure Security Engineer Associate
    SC-200 Microsoft Security Operations Analyst Badge

    SC-200 Microsoft Security Operations Analyst
    AZ-104 Microsoft Azure Administrator Badge

    AZ-104 Microsoft Azure Administrator
    DP-900 Azure Data Fundamentals Badge

    DP-900 Azure Data Fundamentals
    SC-900 Microsoft Security, Compliance, and Identity Fundamentals Badge

    SC-900 Microsoft Security, Compliance, and Identity Fundamentals
    AI-900 Azure AI Fundamentals

    AI-900 Azure AI Fundamentals
    AZ-900 Azure Fundamentals

    AZ-900 Azure Fundamentals
    PROGRAMMING LANGUAGES & TOOLS
    Experienced in:
    • Core Azure Services such as Azure Monitor, KQL, Sentinel, Microsoft Sentinel, Defender for Cloud, Virtual Machines, App Services, SQL DBs, Entra ID, CosmosDB, etc.
    • Troubleshooting and Investigating on Windows & Linux Systems
    • Patching and Vulnerability Managment of Windows & Linux Systems
    PROFICIENT in:
    • VMware Vsphere
    • Powershell
    • Elastic SIEM, Splunk, Microsoft Sentinel
    KNOWLEDGABLE ABOUT:
    • Programming Language: Python
    • IAC: ARM Templates, Terraform
    • CI/CD: Github Actions
    • Serverless Technology: Azure Function Apps

    Projects

    These are projects that I've completed and highly recommend if you have any interest in Cloud Infrastructure or Cloud Security.

  • SIEM Tutorial for Beginners | Azure Sentinel Tutorial MAP with LIVE CYBER ATTACKS!
  • Azure Cloud Detection Lab Project
  • Kubernetes The Hard Way
  • Learn Terraform with Azure by Building a Dev Environment
  • The Cloud Resume Challenge - Azure

    • Articles

  • Azure Cloud Resume Challenge